Ok…I did that review on Animexing a while ago, but now I want to let you guys know about the place I’ve been using since then… Kid Nemo!!
After my bad Animexing experience I knew I had to find a place where I could pre-order without having to pay up front. And it’s true, at Kid Nemo you don’t have to pay until they ship your order.
Their communication is very good, I recently had to change the address for all of my pre-orders and they promptly changed it. When I asked about the February orders that I hadn’t gotten yet they let me know about them being delayed because of the manufacturer. I was much more patient than if they had taken my money (like Animexing had done) but they didn’t and thus I can’t really complain, also their communication with me about it was polite and informative as I’ve come to expect from Kid Nemo. I don’t mind waiting at all, and thus I have kept my pre-order with them for those items.
Overall I definately recommend Kid Nemo, I almost exclusively use them for orders/pre-orders unless I can’t find something then I get it from Hobby Search usually. If that fails then I would probably use Twin Moons. I stick to Kid Nemo as much as possible because they usually have what I was looking for anyhow, and the shipping is much cheaper and it’s easy for me to tell what the status of my orders are. You can follow the links to these stores (and a couple others I trust) in my links on the sidebar.
I give them a big A+!
I love kid nemo, been using them for all orders now. They are much much cheaper with shipping and i used to make all my orders with HLJ but after so much trouble with their site and almost no personal responses when it came to customer service it was nice to finally get a human response with Kid Nemo.
@ Dancing Queen – Those are exactly the reasons I love Kid Nemo (and use them unless they don’t have something I want)! Can I add you to my Blogroll? It would be nice to have a comrade female figure fanatic around
heck yeah go ahead! i was going to add you as well!
@ Dancing Queen – Sweet, thanks! In this mostly male figure collecting community us female figure collectors have got to stick together
Appears to me their service level has dropped a great deal lately, orders not being delivered, poor communication. I have stopped ordering from them until they get things cleaned up, unfortunately have several 100 dollars in pre-orders pending.
Unfortunately I have to agree with you. You can always cancel on your preorders, that’s what I did.